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Carpentry Department Manager

Job Summary
The Carpentry Department Manager is responsible for creating, implementing and achieving short and long range sales and production goals. The focus of this position is targeted toward generating fiscal success and high levels of customer satisfaction.
Primary Duties and Responsibilities
Direct sales efforts of Carpentry Department by monitoring job costing, price structures and job capacity.
Creatively evaluate current department practices and seek improved efficiency and capitalize on opportunities to improve customer experience.
Manage diverse team of field and administrative staff while constantly looking for opportunities to train, mentor and provide day to day supervision. This includes hiring and progressive discipline.
Provide weekly department and sales updates to senior management.
Lead weekly Carpentry Department meetings.
Resolve escalated customer service issues with professionalism and mind for customer satisfaction and the bottom line so that everyone 'wins.'
Read and interpret blueprints and understand construction concepts.
Cultivate vendor relationships.
Education and Experience
High School Diploma or equivalent required.
College degree preferred.
Minimum 5 years of construction or remodeling experience required.
Required Skills
Valid Wisconsin Driver's License is required with a good driving record.
Experience with Microsoft Office and customer tracking software such as CRM preferred.
Ability to read construction notes and drafting plans.
Work Environment:
90% of the working conditions are normal for an office environment.
10% of the physical environment can be offsite and requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Frequently requires the use of personal protective equipment to prevent exposure to noise, heights and hazardous materials.

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