Customer Relations Associate
2.
0 Waunakee, WI Waunakee, WI Full-time Full-time $20 - $22 an hour $20 - $22 an hour 3 days ago 3 days ago 3 days ago Hellenbrand, a Franklin Electric company, is actively searching for a Customer Relations Associate to join the team in Waunakee, WI.
The chosen candidate will be responsible for timely communicating with Franklin Water Treatment customers in assessing their water treatment and/or water filtration needs and help resolve issues related to service, installation and/or deliveries.
ESSENTIAL DUTIES AND RESPONSIBILITIES Effectively engage customers in-person or via telephone.
Determine water treatment and water filtration needs, including conducting water tests, as applicable.
Process customer purchases and schedule service, installation, and/or delivery orders Provide basic technical support for customers.
Provide basic technical support of water treatment and/or water filtration systems.
Organize workflow to meet customer timeframes.
Utilize the Company's relationship management toolset to facilitate and support the customers' business requirements and their customer needs.
Perform other related duties as required or assigned.
POSITION QUALIFICATIONS Skills and Abilities Excellent customer service skills, including interpersonal and communication skills.
Effectively communicates information and respond to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
Ability to multitask, stay organized and work under pressure; organize work and able to work with minimum supervision.
Strong critical thinking and problem-solving skills.
High attention to detail.
Ability to perform basic math calculations.
Education and Experience Equivalent of four years of high school One to three years of relevant experience or training in customer service or a related field (preferred) Computer Skills Microsoft Office Service Titan Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
40 - 45 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Waunakee, WI:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Waunakee, WI Waunakee, WI Full-time Full-time $20 - $22 an hour $20 - $22 an hour 3 days ago 3 days ago 3 days ago Hellenbrand, a Franklin Electric company, is actively searching for a Customer Relations Associate to join the team in Waunakee, WI.
The chosen candidate will be responsible for timely communicating with Franklin Water Treatment customers in assessing their water treatment and/or water filtration needs and help resolve issues related to service, installation and/or deliveries.
ESSENTIAL DUTIES AND RESPONSIBILITIES Effectively engage customers in-person or via telephone.
Determine water treatment and water filtration needs, including conducting water tests, as applicable.
Process customer purchases and schedule service, installation, and/or delivery orders Provide basic technical support for customers.
Provide basic technical support of water treatment and/or water filtration systems.
Organize workflow to meet customer timeframes.
Utilize the Company's relationship management toolset to facilitate and support the customers' business requirements and their customer needs.
Perform other related duties as required or assigned.
POSITION QUALIFICATIONS Skills and Abilities Excellent customer service skills, including interpersonal and communication skills.
Effectively communicates information and respond to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
Ability to multitask, stay organized and work under pressure; organize work and able to work with minimum supervision.
Strong critical thinking and problem-solving skills.
High attention to detail.
Ability to perform basic math calculations.
Education and Experience Equivalent of four years of high school One to three years of relevant experience or training in customer service or a related field (preferred) Computer Skills Microsoft Office Service Titan Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
40 - 45 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Waunakee, WI:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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